Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Last updated: January 2024

At Arohini Crafts & Graphics Pvt Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

What Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

Payment Information

  • Credit card details
  • Payment method
  • Transaction history

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies

Usage Information

  • Pages visited
  • Products viewed
  • Search queries
  • Click patterns

1. Information We Collect

We collect information that you provide directly to us, including your name, email address, phone number, shipping address, billing information, and any other information you choose to provide. We also automatically collect certain information about your device when you use our website, including IP address, browser type, and browsing behavior.

2. How We Use Your Information

We use the information we collect to process and fulfill your orders, communicate with you about your orders and our services, personalize your experience, improve our products and services, send you marketing communications (with your consent), prevent fraud and ensure security, and comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business (such as payment processors and shipping carriers), when required by law or to protect our rights, and in connection with a business transfer or merger.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website. We use both session cookies and persistent cookies for various purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. You may also request a copy of the personal information we hold about you and request corrections to any inaccurate information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit. These linked sites have separate and independent privacy policies.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at hello@arohini.com or call +91 00000 11111. We will respond to your inquiry within a reasonable timeframe.

Our Commitment to Security

We use industry-standard security measures including SSL encryption, secure payment gateways, and regular security audits to protect your personal information. Your trust is paramount to us.

Have questions about how we handle your data?

Contact Our Privacy Team