Terms of Service

Please read these terms carefully before using our services

Last updated: January 2024

Welcome to Arohini Crafts & Graphics Pvt Ltd. These Terms of Service govern your use of our website and services. By accessing our website, you acknowledge that you have read, understood, and agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using the Arohini website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Product Descriptions

We strive to ensure that our handcrafted mementos and products are described as accurately as possible. However, we do not warrant that product descriptions, colors, or other content available on the website is completely accurate, current, or error-free. As each piece is handcrafted, slight variations may occur.

3. Orders and Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify or discontinue products at any time. Once an order is placed, you will receive a confirmation email with order details and estimated delivery time.

4. Custom Orders

Custom and personalized orders require advance payment and are non-refundable once production has begun. Design approval must be provided within 48 hours of receiving the design proof. Any delays in approval may affect the delivery timeline.

5. Payment Terms

We accept various payment methods as displayed at checkout. Payment must be received in full before we begin processing your order. All transactions are secure and encrypted for your protection.

6. Shipping and Delivery

Delivery timelines are estimates and may vary based on location and product availability. Arohini is not responsible for delays caused by shipping carriers or factors beyond our control. Risk of loss passes to the buyer upon delivery to the shipping carrier.

7. Returns and Exchanges

Please refer to our Returns & Exchange policy for detailed information on returns, exchanges, and refunds. Custom and personalized items are generally non-returnable unless there is a manufacturing defect.

8. Intellectual Property

All content on this website, including but not limited to designs, logos, text, graphics, and images, is the property of Arohini Crafts & Graphics Pvt Ltd and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Arohini shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services. Our total liability shall not exceed the amount paid for the specific product in question.

10. Amendments

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our services after any changes constitutes acceptance of the new terms. We encourage you to review this page periodically.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Patna, Bihar.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at hello@arohini.com or call +91 00000 11111.

Important Notice

These terms constitute the entire agreement between you and Arohini Crafts & Graphics Pvt Ltd. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.

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